TYPE:ServiceMODEL:TiguanYEAR:2022
Vicki McClelland took very good care of me and answered all my questions and concerns.
Average Score (434 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
I cannot say anything negative about the service. Everytime I have my vehicle serviced the service manager Rick Collins (a seasoned and professional rep) provides the very best in service. It also required me to acknowledge your technician a Bravo Zulu! I’m thoroughly satisfied and look forward to my next visit. Thank you 🙏🏼
TYPE:ServiceMODEL:TiguanYEAR:2019
Great service and support
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Communication was good, and the work was completed in a timely fashion.
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2023
She was great
TYPE:ServiceMODEL:Golf GTIYEAR:2023
Rick (service consultant) was so kind, supporting, and accountable. The coffee machine was also good.
TYPE:ServiceMODEL:TiguanYEAR:2021
I brought my 2019 Volkswagen Tiguan in because my check oil light was on. I was charged. $328.33 because my oil needed to be topped off with 2quarts of oil. They could have told me to put 2quarts of oil in my truck. That was a complete rip off!!! They claimed $300 was for the diagnosis. 0 stars from me and Volkswagen should be ashamed of themselves!!!!!greedy for money that you have to rip hard working people off!!!!!
TYPE:ServiceMODEL:TiguanYEAR:2018
Our service advisor, Richard Collins, was exceptionally helpful in scheduling us for our battery replacement. He was personable, responsive, and kept us informed throughout the service period. He ensured that our car was scheduled into the day's workload and was ready when promised.
TYPE:ServiceMODEL:JettaYEAR:2024
First time having car serviced here. Everyone was very professional and welcoming. The waiting area was clean and not too loud. I was very impressed by how quickly the service was performed. My advisor explained everything to me and was very helpful throughout the process. Will come back again for service.