Average Score (413 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

413 Ratings

4.8 Average

Models
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  • Danah E.06-11-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Charlotte D.06-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Louis R.06-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    This is my first service with this vehicle but I have taken 2 other VW's that I own to this dealership for maintenance and each time I am happy with the customer support.

  • Michael M.06-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Great service

  • Scott P.06-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    The service was excellent. Rick was my service manager and he did a great job! Very courteous, polite and professional.

  • Michael M.06-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Outstanding service and customer support as always.

  • Matthew S.06-05-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    We had a great experience from beginning to end. Everyone was wonderful and helped us to our goal.

  • Helen S.06-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Rick Collins provided exceptional service—knowledgeable, courteous, and efficient from start to finish. He took the time to explain everything clearly, ensured all my concerns were addressed, and made the entire process smooth and stress-free. I truly appreciate his professionalism and outstanding customer care. Thank you, Rick!

  • Muhammad A.06-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The agent who help me was extremely helpful. What a great customer service by him.

  • Judith B.06-02-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Service as always was exceptional and professional. Thank you to your service consultants that are there on Saturdays!!!