Average Score (413 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

413 Ratings

4.8 Average

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  • Anne G.05-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Excellent service despite a minor setback during my 40k service. Rahim was responsive and prioritized my car getting the service it needed in a timely manner.

  • Brian M.05-29-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Mark R.05-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Kesha was great at keeping me updated on the status of my vehicle

  • Vickie S.05-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    The service techs are always so knowledgeable and pleasant. I’ve been coming here since 2018 and each visit has been very good.

  • Laurie C.05-24-2025

    TYPE:ServiceMODEL:ArteonYEAR:2019

    My initial contact with the service tech gave me incorrect info. After I arrived, the 2nd service tech did his best to right the wrong of the 1st service tech.

  • Mohamed E.05-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Philip S.05-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Put forth extra care and attention to a persistent problem. Extra effort appreciated.

  • Christine B.05-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Service was excellent in all aspects. No apparent changes needed.

  • Candice J.05-23-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    Efficient process,

  • Deniqua T.05-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022