Average Score (413 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

413 Ratings

4.8 Average

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  • Tiffany M.05-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I was helped by Raheem King. I’m not sure if I’m spelling his first name correctly but he was a great help. Every time I come in to VW he’s always helping me and makes sure my vehicle gets the service it needs.

  • Shawn P.05-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Kendall C.05-17-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Joi T.05-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    The process was very easy.

  • Michael T.05-16-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Great service.

  • Patricia P.05-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Customer service was great!

  • Peggy S.05-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Amy T.05-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Christopher A.05-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    I purchased the prepaid maintenance plan and, while it may have been stipulated at the time of purchase, I was not aware prior to this service appointment that a routine coolant flush is not included in the plan.

  • Tony B.05-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Overall good experience