Average Score (434 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

434 Ratings

4.8 Average

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  • Francinet J.09-22-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    Very courteous and professional.

  • Paul Q.09-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Karen R.09-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    The experience was amazing again. Went in for an oil change and walked out with a new suv. Customer experience is amazing. Will keep coming back

  • David R.09-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Xiao X.09-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Mario R.09-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Fui porque mi carro tiene un rechinado cuando avanzo en ralentí y no me resolvieron porque dijeron que “a la vista no se observa un daño” cuando tengo videos de ese molesto sonido y todos los días ando con eso.

  • Darryl B.09-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Great customer service

  • Michael C.09-11-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    The customer service was wonderful, especially the service given by the service advisor Niha.

  • Cheryl W.09-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Good, professional service Reliable product

  • Wol M.09-09-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Sold the exact car we needed and guided us but never 'pushy'