3371 Fort Meade Rd
Laurel, MD 20724
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2018
Our service advisor, Richard Collins, was exceptionally helpful in scheduling us for our battery replacement. He was personable, responsive, and kept us informed throughout the service period. He ensured that our car was scheduled into the day's workload and was ready when promised.
TYPE:ServiceMODEL:JettaYEAR:2024
First time having car serviced here. Everyone was very professional and welcoming. The waiting area was clean and not too loud. I was very impressed by how quickly the service was performed. My advisor explained everything to me and was very helpful throughout the process. Will come back again for service.
TYPE:ServiceMODEL:PassatYEAR:2019
Very courteous and professional.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
The experience was amazing again. Went in for an oil change and walked out with a new suv. Customer experience is amazing. Will keep coming back
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:ServiceMODEL:JettaYEAR:2025
Fui porque mi carro tiene un rechinado cuando avanzo en ralentí y no me resolvieron porque dijeron que “a la vista no se observa un daño” cuando tengo videos de ese molesto sonido y todos los días ando con eso.
TYPE:ServiceMODEL:JettaYEAR:2021
Great customer service
TYPE:ServiceMODEL:TaosYEAR:2022
The customer service was wonderful, especially the service given by the service advisor Niha.