Average Score (413 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

413 Ratings

4.8 Average

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  • Vincente T.04-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Tamer E.04-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Sophia M.04-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    I was able to schedule a last minute appointment. My car was serviced quickly.

  • Stephanie D.04-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Tony S.04-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    My car was returned with the front passenger seat not bolted back down, it was completely disconnected.

  • Steven M.04-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Service manager is always very informative and is willing to negotiate maintenance fees for expensive repairs.

  • Kayla F.04-21-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Paule L.04-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Thank you guys you did everything well

  • John C.04-18-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Moyses D.04-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    the car was not washed, not even a shower. I expected to receive the car clean.