Average Score (413 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

413 Ratings

4.8 Average

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  • Christopher R.04-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Great experience, upfront pricing and quick.

  • Yolanda D.04-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I felt like family! Customer service was awesome from the time the gate went until it closed! Friendly caring. I felt warm and fussy while they took great care of my new baby!! Lol

  • Joe S.04-12-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    Satisfied completely all recalls regarding my vehicle.

  • Karen J.04-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Work was performed quickly. Service techs were friendly and helpful. Seating area was clean…a tad chilly though. Would be nice to have a few snacks (crackers, cookies, chips) in the waiting area. Free car wash was not available—water not working. Disappointing.

  • Ld R.04-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Susan L.04-11-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Beverly G.04-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Keyonna W.04-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Akbar M.04-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Javonya M.04-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022