Average Score (413 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

413 Ratings

4.8 Average

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  • Janice J.02-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Outstanding service. Simply the best and the wait time was not as long as I thought it would. So glad it was nothing wrong with the engine. I am still learning my 2023 Jetta.

  • Gayle N.02-08-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Gopal V.02-07-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Good service

  • Mario F.02-07-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

  • Douglas K.02-06-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    I can honestly say that I’ve never had a better experience buying/leasing a car than I had yesterday. I had been talking and visiting with other car dealerships over the last couple weeks. Several of them were aggressive and unsettling. I was unhappy to say the least. Then, day before yesterday, I spoke with Richard over the phone. He was kind, professional, straightforward, understanding of what was important to me in this purchase, and extremely helpful all around. When I came in the following day, Richard shook my hand and introduced me to Helen to go through the process with. She too could not have been more skilled, knowledgeable, friendly, or easy to deal with. It was honestly like working with a friend. Lastly, the gentleman who I finalized the paperwork with, whose name I can’t recall at the moment, was also great! Start to finish, it was far better than I could have hoped for. And I look forward to dealing with you all again in the future.

  • Carl H.02-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Tara G.02-03-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    5

  • Jose M.02-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    We have used this dealership since 2019, and we have always received outstanding service since then. We travel 26 miles just because we trust their service.

  • Rayniya S.02-03-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Brian and Helen were very helpful throughout my entire car buying process & it is unforgettable! A true experience

  • Alexis D.02-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    The service associate greeted me as soon as I walked in the door. They were very transparent about the service and updated on the status of my vehicle.