Average Score (413 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

413 Ratings

4.8 Average

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  • Sushma P.01-24-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    . This is the 6th time I was on market to buy/lease a car and working with Jose, my assigned sale person was the best experience I ever had in last 20 years. Overall, from sales manager to accounting, really impressed with the entire team at VW dealership.

  • Sabrina S.01-24-2025

    TYPE:SalesMODEL:TaosYEAR:2024

  • Hilary C.01-23-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

    Service Rep who helped me was super friendly and gave good advice; the service was completed pretty quickly even though it was very crowded that morning--so overall very easy experience.

  • Wallace C.01-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Nikki R.01-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Brought my car there to get fix and had to bring it 3 times in 4 days because the problem was not fixed after them telling me it was fixed each time. And to top it off they couldn’t even give me a loaner for The inconvenience.

  • Alison L.01-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Prompt attention - very easy to get vehicle in for service. Friendly personnel.

  • Brett M.01-21-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Professionalism courtesy and responsive

  • Whitney E.01-20-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Derrick S.01-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    I felt comfortable with all the information that was given to me. Rick my service consultant and ( Detroit lion fan) was excellent. Very helpful and professional.

  • Jamie G.01-18-2025

    TYPE:SalesMODEL:ID.4YEAR:2024