The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Sushma P.01-24-2025
TYPE:SalesMODEL:ID.4YEAR:2024
. This is the 6th time I was on market to buy/lease a car and working with Jose, my assigned sale person was the best experience I ever had in last 20 years. Overall, from sales manager to accounting, really impressed with the entire team at VW dealership.
Sabrina S.01-24-2025
TYPE:SalesMODEL:TaosYEAR:2024
Hilary C.01-23-2025
TYPE:ServiceMODEL:Golf AlltrackYEAR:2018
Service Rep who helped me was super friendly and gave good advice; the service was completed pretty quickly even though it was very crowded that morning--so overall very easy experience.
Wallace C.01-23-2025
TYPE:ServiceMODEL:TaosYEAR:2023
Nikki R.01-22-2025
TYPE:ServiceMODEL:AtlasYEAR:2019
Brought my car there to get fix and had to bring it 3 times in 4 days because the problem was not fixed after them telling me it was fixed each time. And to top it off they couldn’t even give me a loaner for The inconvenience.
Alison L.01-21-2025
TYPE:ServiceMODEL:TiguanYEAR:2019
Prompt attention - very easy to get vehicle in for service. Friendly personnel.
Brett M.01-21-2025
TYPE:ServiceMODEL:BeetleYEAR:2018
Professionalism courtesy and responsive
Whitney E.01-20-2025
TYPE:ServiceMODEL:TaosYEAR:2024
Derrick S.01-18-2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
I felt comfortable with all the information that was given to me. Rick my service consultant and ( Detroit lion fan) was excellent. Very helpful and professional.