Average Score (413 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

413 Ratings

4.8 Average

Models
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  • Steven H.01-15-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

  • John H.01-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    My service adviser was helpful, the work was performed as expected and the waiting area worked well for me.

  • Fernando V.01-13-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    The whole process went smoothly. Bronwen and Mike were very helpful.

  • Thomas N.01-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    My appointment was right on time. The service agent took me right away. The experience was great!

  • Kenneth W.01-12-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    I needed a battery replacement. They worked me in on the day I called. It t was great to get such prompt service.

  • Tisha T.01-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    I brought my vehicle in because the CEL was on, and two days later when I picked up my vehicle, the SOS was on and no one seemed to notice until I brought it to the service advisor’s attention. This will result in me having to schedule an other appointment to resolve an issue that occurred while my vehicle was in the service department.

  • Kristie M.01-09-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    The service technician was very detailed and professional with me.

  • David S.01-09-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Julie S.01-05-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

    Everyone was courteous and helpful, and Rick especially took great care of me and my car!

  • Shawntice M.01-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Rick "Ricky Bobby" was great and helped us out a lot.