Average Score (413 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

413 Ratings

4.8 Average

Models
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  • Philip C.12-18-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Mark K.12-14-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Lans K.12-12-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    I was warmly welcomed by a Service Consultant, Michael. He was attentive and attended to me right away.

  • Joi T.12-12-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Angel A.12-11-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Not pleased with the level of service I was told they programmed the battery and things aren’t connected

  • Manuel I.12-11-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Great customer service from the intake associate.

  • Lloyd D.12-08-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

    Because the service took very little time.

  • Karen W.11-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    The maintenance was performed, brake pads were in need of changes, and repairs were performed.

  • John M.11-28-2024

    TYPE:ServiceMODEL:Golf RYEAR:2023

    Very professional staff.

  • Traci P.11-28-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021