Average Score (413 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

413 Ratings

4.8 Average

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  • Jodie B.11-06-2024

    TYPE:SalesMODEL:JettaYEAR:2024

  • Arnetta S.11-05-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    As in previous visits, I found the customer service as I walk in very good. I came in looking for Rick Collins, but he was not there when I arrived. Mike Kerr greeted me and got my service started quickly.

  • April J.11-05-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    Great staff and helpful service

  • Imani C.11-05-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Keyla C.11-04-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Vince is amazing!

  • Kathryn L.11-04-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    the process went very smoothly and the staff who supported me during my visit was great. Very communicative and helpful

  • Matteo T.11-03-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    I came with a concern about my coolant being low. This was my second service and despite they did some extra check for me they still made the service free of charge. I found it very nice of them

  • Ronald M.11-02-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Ronald C.10-31-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Rick Collin was exceptional.

  • Michael W.10-31-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Mike was so helpfull ,polite and keep me updated at all times I appreciate him thank you