TYPE:SalesMODEL:ID.4YEAR:2025
Average Score (413 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2023
Carlos was very helpful. The service took a reasonable amount of time, he verified that a recall service, I thought was performed, didn’t occur. He ordered the needed parts and the service to address it. He even offered a complementary car wash. All of this occurred within the span of about 3 hours.
TYPE:SalesMODEL:Golf RYEAR:2025
TYPE:ServiceMODEL:Golf GTIYEAR:2019
Customer service by Vicki - promptness, solutions driven and care. Beyond expectations.
TYPE:SalesMODEL:ID.4YEAR:2025
DJ and the Mgr and Financial Mgr were great. They as a team assisted me in all aspects of an EV and monetary questions. They have checked up on me quite a bit to inure everything was going well
TYPE:SalesMODEL:ID. BuzzYEAR:2025
Tremendously friendly and helpful. From my awesome salesman DJ to Robb in finance, everything was top drawer all the way. Best car buying experience ever.
TYPE:ServiceMODEL:AtlasYEAR:2021
Because Rick Collins of Ourisman Volkswagen in Laurel provided me with phenomenal customer service.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:SalesMODEL:ID. BuzzYEAR:2025
they delivered everything i asked.
TYPE:ServiceMODEL:TiguanYEAR:2024
Great and professional service.